QMOTO POLICIES


Fitment issues

We understand how hard it is to sometimes get the right size when ordering online, we will happily accept an item back to replace it with another size *, we will re ship the correct size to you at no cost , however you will need to return it to us at your cost.
All goods returned must be in original saleable condition and packaging and include all accessories and the invoice or delivery docket.
*This excludes made to measure items where you have supplied us the measurements, these can not be returned or refunded.

Cancellation and Product Return

You may cancel this order without charge at any time up to the despatch of goods to your address. Any charge to your credit card will be reversed.
* You may not return goods because you have changed your mind and do not wish to purchase the goods.
You must return the goods in an original saleable condition and packaging and they must be received by us within 14 days of delivery. B & C Motorcycles may at its option either credit your account, or provide you with a B and C motorcycles gift voucher, for a sum equal to the cost of the product excluding handling and delivery costs.
* You may return the goods if they are faulty or damaged, or where the goods delivered are not those you ordered:
You must return the goods in their original condition and packaging and they must be received by us within 14 days of delivery. You may choose to have the goods replaced without further charge, or your credit card will be credited with the cost of the goods including the cost of handling and delivery.
All goods returned must be in original condition and packaging and include all accessories and the invoice or delivery docket. All goods except faulty goods must be unopened.
B and C motorcycles reserves the right to repair or replace any faulty goods as outlined in the consumer guarantees Act.

Delivery and Delivery Charges

Goods are at our risk until delivered to you.
We will endeavour to deliver your purchase within 2 to 3 working days after receiving your payment confirmation.
KNOX orders can take between 5-8 days if we have to order in the stock from the UK
Please note that Rural Delivery addresses are dependent on the local couriers schedule.
How are delivery charges calculated?
Delivery charges are based on the weight and size measurements of the product purchased. The item may not weigh the amount specified but it is a guide for courier costings
We may deliver each item ordered separately if we chose for supply or other reasons.
If this is the case you will not incur any extra delivery cost.


PRIVACY POLICY

We are committed to keeping all of your personal information confidential.
Protecting your information is of the utmost importance to us! We will not without your permission rent, sell or give away to any third party your name, address, email address, credit card information or any other personal information you give us.
Any personal information, for example likes and dislikes, that you share with B and C Motorcycles is used to provide you with personalised content or offers tailored around your interests; to enable you to make purchases and have them delivered, and also to help us make improvements on our site.
If you have registered on our website, you can access your personal information at any time and update, correct, add or delete your name, address and contact information you have shared with us. Just click on “Login” and enter in your password.
When you purchase from B and C Motorcycles we will contact you via email to confirm delivery. We may also contact you via email or phone if we experience any problems with processing your order, or if you win a prize in one of our competitions.
B and C motorcycles may be required by legal process to identify any individual who might attempt to use this site for fraudulent or criminal activities.


Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order.


Contract, Payment and Delivery all within New Zealand.

Orders will only be accepted by B and C motorcycles, Any contract arising from this site is governed by the laws of New Zealand.


Product Availability

Product may be added to or removed from the site from time to time. From time to time products described on the site may not be available. While B and C motorcycles does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.


Use of Cookies

Some pages on this site may use “cookies” which are small files that the site places on your hard drive for identification purposes. These files are used for site registration and customisation the next time you visit us. You should note that cookies cannot read data on your hard drive. Your Web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. If you do not accept cookies, some pages may not function fully and you may not be able to access certain information on the site.


Orders, Price and Payment

Products may be ordered by following the instructions on the catalogue pages of this site.
All prices quoted include Goods and Services Tax. Prices may increase or decrease from time to time.
Delivery charges within mainland North Island and South Island New Zealand will be calculated for each order and shown as a separate item before you chose to enter your payment details and send the order to be processed. Delivery will be by courier chosen by B and C motorcycles.
For delivery to an offshore island of New Zealand please enter the details of the pick up point or shipping agent on the mainland at which it would be convenient for you to have the order delivered.
If you pay by credit card. Your card will be charged with the cost of the items ordered and of delivery when the order is accepted.


Title and Risk

Your order is not binding until accepted by B and C motorcycles. Goods are at our risk until delivered to you, or in the case of an offshore island address, until delivered to your shipping agent.
We may deliver each item ordered separately if we chose for supply or other reasons. If this is the case you will not incur any extra delivery cost.


Warranties

B and C motorcycles gives no express guarantees unless they are in writing. Unless the goods are acquired for business purposes, B and C motorcycles will repair or replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product.
You must notify us immediately if any issue arises, delayed action in notifying us which results in further damage to any garment or product will not be covered by us.

ZIPS

B and C motorcycles specifies the best quality YKK Zips available to us for our garments, however we will only offer a warranty on ZIPS for a period of 3 months from the time of purchase only.


Limitation of Liability

B and C motorcycles is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the products on this site. This includes but is not limited to the loss of data or loss of profit, even if B and C motorcycles was advised of the possibility of such damages.


Payment

By bank deposit, or credit card via Paypal Secure Checkout
All prices quoted include Goods and Services Tax. Prices may increase or decrease from time to time.
Accepted credit cards are Visa & Mastercard